Subscriptions and purchase restore
If Pro access is missing, you changed devices, or you need to confirm subscription status, include your store region and purchase platform.
지원
지원 센터
스캔, 가져오기, 내보내기, 구매 복원 또는 개인정보 관련 질문은 이메일로 문의하세요.
Scanning, import, and export
For PDF export failures, OCR issues, import problems, or image processing issues, describe the steps and your device system version.
Privacy and file protection
If you have questions about in-app password, App PIN, file handling, deletion, or the privacy policy, contact us directly.
메일에 포함하면 좋은 정보
- Device model and system version
- My PDF Scanner app version
- Exact steps where the issue happens
- Screenshots or error messages
- Purchase platform or store region, if relevant