Entlearn
Privacy
GDPR Compliant

Privacy Policy

Last updated: January 27, 2026

1. Information We Collect

We collect information you provide and information generated as you use the Service, including:

  • Account information (email, username, avatar)
  • Learning content you generate (transcripts/captions, summaries, notes, timestamp annotations), retained for 1 year
  • Usage data (playback, learning progress, clicks, device info, IP address, logs)
  • Payment information (processed and stored by Paddle)

2. How We Use Your Information

We use this information to:

  • Provide, maintain, and improve the Service and learning experience
  • Generate and present learning content (transcripts, summaries, notes, etc.)
  • Communicate service updates and marketing messages (you can opt out anytime)
  • Perform internal analysis and quality improvements
  • Prevent fraud, abuse, and ensure security and compliance

3. Data Storage and Security

Your data is stored in the United States. We apply reasonable technical and organizational safeguards and encrypt data in transit. Generated content is retained for 1 year by default.

4. Third-Party Services

We use the following third-party providers:

  • Paddle (payment processing and Merchant of Record)
  • YouTube API (video access)
  • Cloud infrastructure and logging services (hosting and reliability)

5. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of data
  • Export your learning library
  • Opt out of marketing communications

6. Cookies and Tracking

We do not use cookies or similar tracking technologies.

7. Children's Privacy

Our Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

8. International Data Transfers

Your data is stored in the United States and is not transferred to other countries or regions.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of material changes by email or within the Service.

10. Contact Us

If you have questions about this Privacy Policy, please contact support@xionity.com